Privacy Policy

Aura Dental LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information you provide when you visit our website or communicate with us online.

What Information Do We Collect?

We collect information from you when you:

• Fill out forms on our website
• Request an appointment or consultation
• Register for online services
• Respond to surveys, promotions, or communications
• Contact us via email, phone, or online forms

When registering or submitting information, you may be asked to provide details such as your name, email address, mailing address, phone number, appointment-related information, or billing information. You may, however, visit our website anonymously.

We also collect non-personally identifiable information through cookies and analytics tools to improve website performance and user experience.

How Do We Use Your Information?

We may use the information we collect from you to:

• Respond to inquiries and appointment requests
• Provide customer service and support
• Personalize your website experience
• Improve our website, services, and communications
• Send appointment reminders, billing notices, or office updates
• Administer surveys, promotions, or site features

If you opt in to receive email or text communications, you may receive periodic messages related to our dental services. You may opt out at any time.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information. Your information is stored behind secure networks and is accessible only by authorized personnel who are required to keep the information confidential.

Sensitive information transmitted online is protected through Secure Socket Layer (SSL) technology. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is completely secure.

Do We Use Cookies?

Yes. Cookies are small files that a website or its service provider transfers to your device through your web browser (if you allow) that enable the site to recognize your browser and remember certain information.

We use cookies to:

• Understand site traffic and usage
• Remember user preferences
• Improve website functionality and performance

We may use third-party service providers to assist in analyzing website activity. These providers are not permitted to use the information collected on our behalf for any purpose other than helping us improve our website and services.

You can choose to disable cookies through your browser settings. Disabling cookies may limit some features of the website.

Text Messaging (SMS) Communications

Mobile Opt-In & SMS Consent

By providing your mobile phone number and opting in, you consent to receive text messages (SMS) from Aura Dental LLC. Mobile opt-in information, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing purposes.

Consent to receive SMS messages is voluntary and is not a condition of receiving dental care.

Types of SMS Communications

If you have consented to receive text messages from Aura Dental LLC, you may receive messages related to, but not limited to:

• Appointment confirmations and reminders
• Billing notifications or payment reminders
• Office updates or service-related communications

Message frequency may vary based on your interactions with our office.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will no longer receive SMS communications unless you re-enroll.

For assistance, reply HELP or contact us directly at 262-265-5008.

Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier and service plan.

Privacy of SMS Information

Information obtained as part of the SMS consent process is used solely for communication purposes related to our dental services and is protected in accordance with this Privacy Policy.

Do We Disclose Information to Outside Parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.

This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential. We may also release information when required to comply with the law, enforce our site policies, or protect our rights, property, or safety.

Non-personally identifiable information may be shared for marketing, analytics, or other business purposes.

Your Choices: Opt-Out, Remove, or Modify Information

You may opt out of email communications by following the unsubscribe instructions included in each email.

You may request to modify or delete your personal information by contacting us directly. Please note that we may retain certain information as required for legal, billing, or record-keeping purposes.

Third-Party Links

Our website may include links to third-party websites. These sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will apply only to information collected after the effective date.

Online Policy Only

This Privacy Policy applies only to information collected through this website and not to information collected offline or in person at our dental office.

Questions and Contact Information

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us: